Christ, I’ve just spent half and hour on the phone to tsb about my payment, which STILL HASN’T GONE THRU.
I gave 30 mins grief to sweet Scottish boy called Craig.
Finally it (seemed to) work. (Been here before.)
And then I thanked Craig and said he was very professional under pressure.
He almost laughed he was so surprised.
And I then hung up.
And burst into tears….
